Renewal
Who should use this guide
Use this page when your access is about to expire, already expired, or you need to extend the current plan.
Before you begin
- Confirm which account currently holds the active subscription - Use the correct order email - Check the current remaining time first
Steps
1
Check the current subscription state
Open Subscription Time and confirm the account and expiry state before paying.
2
Purchase the renewal for the correct account
Use the same account email unless your billing flow explicitly supports a different method.
3
Wait for the renewal to apply
After payment, refresh the account state and verify that the extra time appears in the subscription view.
4
Test login and launch again
Sign in again if needed and verify that the product is ready to launch from the current device.
Screenshot reference
Renewal confirmation
Replace with a screenshot of the renewal success state and the updated subscription time.
Screenshot placeholder
Replace this block with a clear screenshot of the exact step described in this guide.
Common questions
Does renewal change my bound device?
Usually no. Renewal extends access time, while device changes are handled separately through binding and reset actions.
I paid but the account still looks expired.
Wait briefly, refresh the portal once, then contact support if the new time does not appear.
Should I create a new account when renewing?
No, unless support explicitly tells you to move to a new account.