Basic Requirements
Who should use this guide
Read this page before installation, before moving to a new device, or before opening a support ticket about launch or update problems.
Before you begin
- Use the Windows device that will actually run the client - Close unnecessary overlays or conflicting launch tools while checking the environment - Keep admin access available in case installation or security steps require it
Steps
1
Confirm the operating system and update level
Make sure Windows is supported and reasonably current. Outdated system files often cause loader and permission issues.
2
Confirm local write access
You need a folder where the client can be downloaded, extracted, updated, and launched without Windows blocking file changes.
3
Check security software behavior
If antivirus, SmartScreen, or controlled folder access is aggressive on the target PC, prepare to follow Windows Security Warning Explanation.
4
Confirm internet reachability
The client must be able to reach the login and update endpoints. If your network is filtered, review Network Error.
Screenshot reference
Environment check example
Replace with a screenshot showing the supported Windows version and a writable install folder.
Screenshot placeholder
Replace this block with a clear screenshot of the exact step described in this guide.
Common questions
Can I install on more than one device?
Only if your license and binding policy allow it. Read Bind Device / HWID first.
Do I need administrator access?
Not for every action, but some installs, resets, and security prompts will require it.
My Windows setup is unusual or heavily locked down.
Complete Common Windows Fixes and contact support before forcing a partial install.