Download Center
Who should use this page
This page is for users who need the current client package, want to confirm the correct release channel, or need a clean re-download before installation or troubleshooting.
Before you begin
- Use the package that matches your current subscription or assigned product line. - Download only from the official Mshop distribution link. - If you are reinstalling, remove older leftover files first when the guide tells you to do so.
Available packages
| Channel | Use this when | Notes |
|---|---|---|
| Stable | You want the recommended production build | Best starting point for most users |
| Previous Stable | You need to compare behavior after an update | Use only for rollback checks approved by support |
| Hotfix | Support directed you to a patch build | Follow the ticket instructions exactly |
Download steps
1
Open the official download link
Open the download link provided in your order, portal, or support message. Do not use files shared through third-party mirrors.
2
Confirm the package name and version
Compare the package version shown on the page with the version listed in [Changelog](/changelog/). Download the exact build you were instructed to use.
3
Save the package to a writable folder
Save the file to a simple location such as `Desktop\Mshop` or `Downloads\Mshop` so Windows permission prompts are easier to manage.
4
Continue with installation
After the download finishes, move to [Installation Steps](/installation/installation-steps) and complete the client setup.
Screenshot reference
Official download page
Replace with a screenshot of the download portal showing the package version, channel label, and download button.
Screenshot placeholder
Replace this block with a clear screenshot of the exact step described in this guide.
Common questions
Which file should I download first?
Use the Stable package unless support explicitly tells you to install a hotfix or a previous build.
Can I keep multiple versions in the same folder?
It is better to separate them by version or remove older files first. This makes rollback and troubleshooting easier.
What if the downloaded file is blocked by Windows?
Continue with Windows Security Warning Explanation before trying to run the package again.